Admin Policy & Conduct

Note: This page is moderated and can be referenced in OOC issues, such as ban appeals, complaints, reports, etc. This may not apply to the pages this page links to.

Conduct we expect from admins acting in an official capacity both in and out of the servers. If you have concerns with an admin violating any of these, make a complaint or PM a Head Admin.

Admin Conduct

Impartiality and transparency

• Do not resolve tickets/reports about you.
• In addition, do not punish a player who broke a rule against your own character and instead leave that to another admin.
• Ensure tickets and situations are handled equally across all players.
• Any form of bias in dealing with players is not tolerated, favoritism from players or other staff should not weigh in the decision making process.
• Any and all bans/notes/strikes/basically ADMIN related issues, whether from Discord, the server or the forums, are to be discussed and carried out on Text/messaging instead of over voice chats (VC)/calls in order to log whatever is discussed/talked * about. Under no circumstances are issues regarding ban appeals, strikes or note appeals be discussed in a public nor a one-on-one text/VC chat, and when an agreement/result is reached, it shall be posted for the public in order to maintain transparency and consistency/coherence with the admin team.

Banning Policy

• If someone breaks the rules, and they get punished IC by another player or in-game by coincidence, do not take that into account. IC and OOC punishments are not comparable, and notes should be handed out regardless as a record. Unless the normal punishment would be done IC, in-game consequences for broken rules should have no bearing on the outcome of a ticket.
• Job bans are to be given out when a player has shown to be too incompetent or non-compliant to play as a role properly without compromising the game for others.
• Server bans are to be given out when a player has shown to be non-compliant with our rules or is activity malicious towards the server, the staff, or other players.
• Regarding repeat violations: With each record of a violation the severity of the punishment escalates to the next degree of punishment (ie: Note > Minor > Major > Perma). However, if a ban is appealed the punishment should not escalate. You should also not ban people simply because they have a lot of notes, they are only there to adjust the punishment on a new offense.

Trial Admin Policy

General Conduct

• Trial Admins must have their tickets reviewed by an admin to issue a server ban. This rule does not apply to job bans. Trial Admins may apply job bans at their own discretion unless a higher ranking admin rules otherwise.
• Trial Admins are to put who authorized the ban in their server bans. In the event the ban does not include the banning admin, it must be edited and put in.

Promotions

In order for a Trial Admin to be promoted to the full admin position the following conditions must be met:

1. Trial Admins must have served at least 30 days within the administrative team and been active in that time.
2. They must have dealt with a minimum of 100 tickets.
3. There must be no active admin reports against the Trial Admin.

Upon these conditions being met, a vote will be held among the Head Admins, Senior Admins and Host.

• Before being promoted in this manner, it is likely that questions regarding tickets will be asked, which can be unique to each time.
• In the event this vote fails, Trial Admins must serve another month. In the event that the Head Admins decide you are unfit, you may be demoted and forced to reapply within a month.