Admin Policy & Conduct: Difference between revisions

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Note: This page is moderated and can be referenced in OOC issues, such as ban appeals, complaints, reports, etc. This may not apply to the pages this page links to.

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This page was directly copied from the TGstation wiki and may not be an accurate reflection of BeeStation's policies.

Conduct we expect from admins acting in an official capacity both in and out of the servers. If you have concerns with an admin violating any of these, make a complaint or PM a Head Admin.

Admin Conduct

Impartiality and transparency

Do not resolve tickets/reports about you.
In addition, do not punish a player who broke a rule against your own character and instead leave that to another admin.
Ensure tickets and situations are handled equally across all players.
Any form of bias in dealing with players is not tolerated, favouritism from players or other staff should not weigh in the decision making process.
Any and all bans/notes/strikes/basically ADMIN related issues, whether from Discord, the server or the forums, are to be discussed and carried out on Text/messaging instead of VCs in order to log whatever is discussed/talked * about. Under no circumstances are issues regarding ban appeals, strikes or note appeals be discussed in a public nor a one-on-one text/VC chat, and when an agreement/result is reached, it shall be posted for the public in order to maintain transparency and consistency/coherence with the admin team.

Banning Policy

If someone breaks the rules, and they get punished IC by another player or ingame by coincidence, do not take that into account. IC and OOC punishments are not comparable, and notes should be handed out regardless as a record. Unless the normal punishment would be done IC, ingame consequences for broken rules should have no bearing on the outcome of a ticket.
Job bans are to be given out when a player has shown to be too incompitent or non-compliant to play as a role properly without compromising the game for others.
Server bans are to be given out when a player has shown to be non-compliant with our rules or is activity malicious towards the server, the staff, or other players.
Regarding repeat violations: With each record of a violation the severity of the punishment escalates to the next degree of punishment (ie: Note > Minor > Major > Perma). However, if a ban is appealed the punishment should not escalate. You should also not ban people simply because they have a lot of notes, they are only there to adjust the punishment on a new offense.

Trial Admin Policy

General Conduct

Trial Admins must have their tickets reviewed by an admin to issue a server ban. This rule does not apply to job bans. Trial Admins may apply job bans at their own discretion unless a higher ranking admin rules otherwise.
Trial Admins are to put who authorised the ban in their server bans. In the event the ban does not include the banning admin, it must be edited and put in.

Promotions

In order for a Trial Admin to be promoted to the full admin position the following conditions must be met:

Trial Admins must have served at least 30 days within the administrative team and been active in that time.
They must have dealt with a minimum of 100 tickets.
There must be no active admin reports against the Trial Admin.

Upon these conditions being met, a vote will be held among the Head Admins, Senior Admins and Host.

Before being promoted in this manner, it is likely that questions regarding tickets will be asked, which can be unique to each time.
In the event this vote fails, Trial Admins must serve another month. In the event that the Head Admins decide you are unfit, you may be demoted and forced to reapply within a month.

Retrieved from "https://wiki.beestation13.com/w/index.php?title=Admin_Policy_%26_Conduct&oldid=31452"

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 Conduct we expect from [[Administrators|admins]] acting in an official capacity both in and out of the servers. If you have concerns with an admin violating any of these, make a [https://tgstation13.org/phpBB/viewforum.php?f=23 complaint] or PM a Head Admin.
-==Rules==
+=='''Admin Conduct'''==
+==='''Impartiality and transparency'''===
+* Do not resolve tickets/reports about you.
+* In addition, do not punish a player who broke a rule against your own character and instead leave that to another admin.
+* Ensure tickets and situations are handled equally across all players.
+* Any form of bias in dealing with players is not tolerated, favouritism from players or other staff should not weigh in the decision making process.
+* Any and all bans/notes/strikes/basically ADMIN related issues, whether from Discord, the server or the forums, are to be discussed and carried out on Text/messaging instead of VCs in order to log whatever is discussed/talked * about. Under no circumstances are issues regarding ban appeals, strikes or note appeals be discussed in a public nor a one-on-one text/VC chat, and when an agreement/result is reached, it shall be posted for the public in order to maintain transparency and consistency/coherence with the admin team.
-'''General Admin Conduct, Rules, and Expectations'''
+==='''Banning Policy'''===
+* If someone breaks the rules, and they get punished IC by another player or ingame by coincidence, do not take that into account. IC and OOC punishments are not comparable, and notes should be handed out regardless as a record. Unless the normal punishment would be done IC, ingame consequences for broken rules should have no bearing on the outcome of a ticket.
+* Job bans are to be given out when a player has shown to be too incompitent or non-compliant to play as a role properly without compromising the game for others.
+* Server bans are to be given out when a player has shown to be non-compliant with our rules or is activity malicious towards the server, the staff, or other players.
+* Regarding repeat violations: With each record of a violation the severity of the punishment escalates to the next degree of punishment (ie: Note > Minor > Major > Perma). However, if a ban is appealed the punishment should not escalate. You should also not ban people simply because they have a lot of notes, they are only there to adjust the punishment on a new offense.
-''Admin Rules''
+==='''Trial Admin Policy'''===
-* Headmins will often write directives that admins should follow. These are found here viewtopic.php?f=29&t=9987.
+====General Conduct====
-* Be in IRC or Discord if you are adminning on the servers.
+* Trial Admins must have their tickets reviewed by an admin to issue a server ban. This rule does not apply to job bans. Trial Admins may apply job bans at their own discretion unless a higher ranking admin rules otherwise.
-* Don't cheat. Do not use admin powers for your own benefit. Don't use your powers to abuse other players.
+* Trial Admins are to put who authorised the ban in their server bans. In the event the ban does not include the banning admin, it must be edited and put in.
-* Don't handle an adminhelp that involves you. Admins can't involve themselves as both an admin and player in a matter. This also means adminhelping like any other player would if you want to report an issue. Another admin will be needed to help you.
+====Promotions====
-* Don't interfere with another admin's ban or adminhelp unless requested. Feel free to point out important missed details or useful information however. Higher-ranked admins are encouraged to advise and guide other admins, but overruling someone else's ban falls to the headmins.
+In order for a Trial Admin to be promoted to the full admin position the following conditions must be met:
-* Privacy is expected by the players. Do not publicize IP(s) and computer IDs (cids) anywhere in game or outside.
+# Trial Admins must have served at least 30 days within the administrative team and been active in that time.
-* Don't be a hypocrite. If you're doing something you'd normally ban someone for doing, you're breaking this.
+# They must have dealt with a minimum of 100 tickets.
-* Don't spam sounds and events. If you're queuing sounds one after the other, or if you're running an event every day, you're doing it too often.
+# There must be no active admin reports against the Trial Admin.
+Upon these conditions being met, a vote will be held among the Head Admins, Senior Admins and Host.
-''General Admin Guidelines''
+* Before being promoted in this manner, it is likely that questions regarding tickets will be asked, which can be unique to each time.
-* If you're unsure about something, ask your fellow admins for opinions in game and on adminbus. If there is lots of disagreement over an issue, ask a Head Admin for clarification.
+* In the event this vote fails, Trial Admins must serve another month. In the event that the Head Admins decide you are unfit, you may be demoted and forced to reapply within a month.
-* Maintain professional conduct both in game and outside of the game. It is expected that you take the position seriously. This doesn't mean you can't talk casually to the playerbase, but remain professional on the forums, as well as on other Space Station 13 communities.
-* Please be careful if you choose to ‘test’ something you have little idea about. If someone asks something like “How much damage does a stunbaton do”, that can be checked easily, but more outlandish questions, like pertaining to var editing, should be investigated on your own local server and not the thunderdome, as you risk crashing the server.
-* Unless you're the only admin online, you're expected to de-admin while playing a sensitive role like security, the Captain, or the AI. You get to avoid the barrage of metainfo, and we can avoid player suspicions of admins cheating (Yes, we've had this real issue before). You also won't have to take a break from the action to answer adminhelps (and players won't become frustrated because you're too busy playing to help them).
-''Event and Badminning Guidelines''
-* Carefully consider factors like the current server population, time of round, how many afk people there are, how many dead people there are, whether people are enjoying the round already or busy with projects, etc. before you start pressing buttons.
-* Do not interfere or try to add your own spice to events run by other admins.
-* If you need someone to fill a role in-game, such as an event character or someone who is AFK, prioritize players over admins. We're here to create fun for them, not for ourselves. If you are killing or otherwise acting as an antag as an event character yourself, think twice.
-* Do not stack sound files, or split long songs into smaller parts in order to play them. This creates a lot of slowdowns to the players especially in foreign countries, and those with bad internet connection.
-* A good litmus test for whether the event/badminning you're doing is appropriate or not, is to think about whether you would have found it appropriate as a player or not.
-* Above all, you're here to keep the game fun and fair for the players.